At wineinsights we are committed to protecting your privacy and handling your personal information with care and transparency.

1. What Information We Collect.

We collect limited personal information from you when you engage with us including your name and contact details (e.g., email address, phone number), your wine preferences, interests and knowledge level, and any other information you choose to help us customise your experience.

2. Why We Collect It.

We collect this information to communicate effectively with you about your wine tour, event, workshop or cellaring requirements; to personalise your experience and match you with suitable wineries; to arrange tour bookings and logistics; to respond to your inquiries and provide customer support; to subscribe you to our blog where you have requested us to do so. 

3. How We Use and Share Your Information.

We use your information solely for the purposes outlined above. We may share limited details (such as your name and wine background or preferences) with participating wineries to enhance your experience. We do not share your information with any other third parties unless you give us explicit consent or it is required by law or to comply with legal obligations. We do not sell, rent, or trade your personal information. 

4. Data Storage and Security

Your information is stored securely and only accessible authorized wineinsights staff. We take reasonable steps to protect it from loss, unauthorised access or misuse. 

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw your consent at any time (where applicable)
• Lodge a complaint with the Office of the Privacy Commissioner (NZ) if you believe your rights have been breached

To exercise these rights, please contact us at [your contact email or phone number].

6. International Visitors
If you are visiting or subscribing from outside New Zealand, please note that your information will be processed in accordance with New Zealand law. We also strive to meet international privacy standards, including the principles of transparency, purpose limitation, and data minimization.

7. Payment Information

If you choose to pay for our services using a credit card, your payment details are processed securely through a trusted third-party payment provider. We do not store or retain your full credit card information.

We only collect the minimum necessary payment-related data (such as transaction confirmation and billing contact details) to:

• Confirm your booking
• Issue receipts or invoices
• Resolve payment-related inquiries

Our payment provider complies with industry standards for data protection, including PCI DSS (Payment Card Industry Data Security Standard).

8. Updates to This Statement
We may update this privacy statement from time to time. Any changes will be posted on our website and will take effect immediately upon publication